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  Public Ticket #1043095
responsive menu not working
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Comments

  •  2
    ken started the conversation

    I have installed the demo website and tested it on iphone 5 and it is completely unusable. the menu system is not displaying correctly.

  •  2
    ken replied

    Hi

    I would like a refund, the website is not working as a responsive theme. I have check your demo on phone and it has the same issues. Please refund asap as I want to find a different theme that works

  •  691
    Ha replied

    Hi Ken,

    Thanks for your question. We checked our demo + your website, Menu is well responsive. Pls see this image

    Pls check it again and take screenshot for us if it still happens error. Then send us admin account + FTP info, we will fix it for you now. If the problem can't solve, we will refund you

    Best regard!



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  2
    ken replied

    Hi,

    Yes is may look responsive but it is unusable,

  •  691
    Ha replied

    Hi 

    I checked your website on our Iphone 5 and menu still works well, only have Fishing item doesn't work because it is megamenu and we set it # link. So if you want to click on it, pls put your link in admin

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!